What Is Urgent Care?

Urgent care is for injury or illness that is not life threatening. These are cases that you would typically take to your family vet but if you can’t get in, and feel it’s ill/injured enough that you can’t wait, urgent care is perfect.

Urgent care was formed to address the gap between general practice and specialty emergency care. These are sick pets that require prompt access to a veterinarian but do not qualify as life-threatening emergency care.

Contact the 24-hour facilities for very severe cases.

We will triage just like the ERs do so the most urgent cases go first. When triage results are equal, we will see everyone in the order of arrival.

We will offer drop off services for select cases.

We will perform diagnostics with a wide range of testing available within minutes.

  • Bloodwork
  • Radiographs / X-rays
  • Point of care ultrasound

Some tests may still be sent to an outside laboratory with results reported to you and your family veterinarian when they become available.

We will perform procedures that require light sedation, heavy sedation and full anesthesia.

Examples include:

  • Lacerations
  • Fracture stabilization
  • Abdominal surgery (as available pending staffing and caseload)

Waiting - There may be a  wait time, very much like the rest of veterinary medicine these days.

All general practices, urgent cares and ERs alike are operating at their best and yet, families are having to wait. We know. We will do everything we can to have pets seen as swiftly as possible. We will also be staffed with amazing, knowledgeable and spectacularly comforting staff who can help explain, keep informed and most of all, provide comfort to the families who are waiting and worried.

Follow up - Cases dismissed from our care will receive written discharge instructions and other education materials / handouts / references as available pending your pets’ condition.

We forward all medical records, lab work, images and such to each family veterinarian within 24 hrs of dismissal.

We follow up with each client to see how everything is going at home, and also, how it went while with us. We want to know how you felt about your experience at PetForward and how we can improve. It is important to us that we are a responsible part of the fabric of community support for pets in our region.